IDC PeerScape: Best Practices for Cultural Transformation in the Digital Era, 2026

This report organizes five essential practices for advancing cultural transformation, as DX in Japanese organizations remains focused on efficiency and management visions and DX strategies often fail to translate into frontline actions or become embedded in corporate or organizational culture. These practices do not exist in isolation but collectively shape an organization's ability to drive cultural transformation. Drawing on examples from leading organizations, including interviews with three companies, the report highlights what organizations should prioritize and common pitfalls to avoid. It provides practical guidance for organizations to determine their next steps toward transforming corporate and organizational culture.Go Suzuki, Research Manager, Tech Buyer at IDC Japan, states "Organizations responsible for digital and IT, along with their leaders and CIOs, must evolve beyond being support teams or facilitators to designing enterprise-wide cultural transformation and enabling frontline ownership."This is the English translation of the Japanese document (IDC #JPJ53021525).