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PUBLISHER: IDC | PRODUCT CODE: 2001215
PUBLISHER: IDC | PRODUCT CODE: 2001215
IDC PeerScape: Lessons Learned from Salesforce Implementation Services
PUBLISHED:
PAGES: 10 Pages
DELIVERY TIME: 1-2 business days
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This IDC PeerScape highlights the importance of Salesforce implementation services."Successful Salesforce transformation is not just about technology; it's about empowering people, fostering agility, and institutionalizing best practices across the enterprise," said Jason Bremner, research vice president, IT Consulting and System Integration Strategies, IDC. "The most effective Salesforce implementations are driven by cross-functional teams, robust governance, industry centricity, and well-considered change management."
Product Code: US53322726
IDC PeerScape Figure
Executive Summary
Peer Insights
- Practice 1: Prioritize standardization and minimize customization
- Challenge
- Examples
- Guidance
- Practice 2: Ensure strong governance and clear roles
- Challenge
- Examples
- Guidance
- Practice 3: Develop high-performing vendor project teams grounded in agile execution
- Challenge
- Examples
- Guidance
- Practice 4: Emphasize change management and user adoption
- Challenge
- Examples
- Guidance
- Practice 5: Leverage industry and platform expertise
- Challenge
- Examples
- Guidance
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