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Market Research Report

Global ITSM Market 2018-2022

Published by TechNavio (Infiniti Research Ltd.) Product code 316423
Published Content info 116 Pages
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Global ITSM Market 2018-2022
Published: June 22, 2018 Content info: 116 Pages
Description

About ITSM

Information technology service management (ITSM) includes activities such as designing, delivering, creating, supporting, and managing IT services. ITMS framework must ensure that the right processes, people, and technologies are used to ensure that enterprises meet their business and productivity goals.

Technavio's analysts forecast the Global ITSM Market to grow at a CAGR of 8.8% during the period 2018-2022.

Covered in this report

The report covers the present scenario and the growth prospects of the global ITSM market. To calculate the market size, the report considers the revenue generated by end-to-end ITMS solutions and services deployed through cloud-based and on-premise modes.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global ITSM Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • BMC Software
  • CA Technologies
  • HPE
  • Ivanti
  • ServiceNow

Market driver

  • Enhance customer and user experience by minimizing impact of service disruptions
  • For a full, detailed list, view our report

Market challenge

  • Resistant to cultural shift
  • For a full, detailed list, view our report

Market trend

  • Digital business transformation
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2022 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents
Product Code: IRTNTR21979

Table of Contents

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

PART 03: RESEARCH METHODOLOGY

PART 04: MARKET LANDSCAPE

  • Market ecosystem
  • Market characteristics
  • Market segmentation analysis

PART 05: MARKET SIZING

  • Market definition
  • Market sizing 2017
  • Market size and forecast 2017-2022

PART 06: FIVE FORCES ANALYSIS

  • Bargaining power of buyers
  • Bargaining power of suppliers
  • Threat of new entrants
  • Threat of substitutes
  • Threat of rivalry
  • Market condition

PART 07: MARKET SEGMENTATION BY APPLICATION

  • Overview
  • Comparison by application
  • Configuration management - Market size and forecast 2017-2022
  • Availability and performance management - Market size and forecast 2017-2022
  • Network management - Market size and forecast 2017-2022
  • APM - Market size and forecast 2017-2022
  • DBMS - Market size and forecast 2017-2022
  • Others - Market size and forecast 2017-2022
  • Market opportunity by application

PART 08: CUSTOMER LANDSCAPE

PART 09: MARKET SEGMENTATION BY END-USER

  • Overview

PART 10: REGIONAL LANDSCAPE

  • Geographical segmentation
  • Regional comparison
  • Americas - Market size and forecast 2017-2022
  • EMEA - Market size and forecast 2017-2022
  • APAC - Market size and forecast 2017-2022
  • Key leading countries
  • Market opportunity

PART 11: DECISION FRAMEWORK

PART 12: DRIVERS AND CHALLENGES

  • Market drivers
  • Market challenges

PART 13: MARKET TRENDS

  • Advent of advanced technologies
  • Digital business transformation
  • Increasing adoption of DevOps

PART 14: VENDOR LANDSCAPE

  • Overview
  • Landscape disruption
  • Competitive scenario

PART 15: VENDOR ANALYSIS

  • Vendors covered
  • Vendor classification
  • Market positioning of vendors
  • BMC Software
  • CA Technologies
  • HPE
  • Ivanti
  • ServiceNow

PART 16: APPENDIX

  • List of abbreviations

List of Exhibits

  • Exhibit 01: Parent market
  • Exhibit 02: Global IT spending market: Segments
  • Exhibit 03: Market characteristics
  • Exhibit 04: Market segments
  • Exhibit 05: Market definition: Inclusions and exclusions checklist
  • Exhibit 06: Market size 2017
  • Exhibit 07: Validation techniques employed for market sizing 2017
  • Exhibit 08: Global ITSM market: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 09: Global ITSM market: Year-over-year growth 2018-2022 (%)
  • Exhibit 10: Five forces analysis 2017
  • Exhibit 11: Five forces analysis 2022
  • Exhibit 12: Bargaining power of buyers
  • Exhibit 13: Bargaining power of suppliers
  • Exhibit 14: Threat of new entrants
  • Exhibit 15: Threat of substitutes
  • Exhibit 16: Threat of rivalry
  • Exhibit 17: Market condition: Five forces 2017
  • Exhibit 18: Segmentation by application: Market share 2017-2022 (%)
  • Exhibit 19: Comparison by application
  • Exhibit 20: Configuration management: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 21: Configuration management: Year-over-year growth 2018-2022 (%)
  • Exhibit 22: Availability and performance management: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 23: Availability and performance management: Year-over-year growth 2018-2022 (%)
  • Exhibit 24: Network management: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 25: Network management: Year-over-year growth 2018-2022 (%)
  • Exhibit 26: APM: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 27: APM: Year-over-year growth 2018-2022 (%)
  • Exhibit 28: DBMS: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 29: DBMS: Year-over-year growth 2018-2022 (%)
  • Exhibit 30: Others: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 31: Others: Year-over-year growth 2018-2022 (%)
  • Exhibit 32: Market opportunity by application
  • Exhibit 33: Customer landscape
  • Exhibit 34: Segmentation by end-user: Market share 2017 (%)
  • Exhibit 35: Segmentation by geography: Market share 2017-2022 (%)
  • Exhibit 36: Comparison by geography
  • Exhibit 37: Americas: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 38: Americas: Year-over-year growth 2018-2022 (%)
  • Exhibit 39: EMEA: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 40: EMEA: Year-over-year growth 2018-2022 (%)
  • Exhibit 41: APAC: Market size and forecast 2017-2022 ($ mn)
  • Exhibit 42: APAC: Year-over-year growth 2018-2022 (%)
  • Exhibit 43: Key leading countries
  • Exhibit 44: Market opportunity
  • Exhibit 45: Vendor landscape
  • Exhibit 46: Landscape disruption
  • Exhibit 47: Vendors covered
  • Exhibit 48: Vendor classification
  • Exhibit 49: Market positioning of vendors
  • Exhibit 50: BMC Software: Overview
  • Exhibit 51: BMC Software: Business segments
  • Exhibit 52: BMC Software: Organizational developments
  • Exhibit 53: BMC Software: Key offerings
  • Exhibit 54: CA Technologies: Overview
  • Exhibit 55: CA Technologies: Business segments
  • Exhibit 56: CA Technologies: Organizational developments
  • Exhibit 57: CA Technologies: Geographic focus
  • Exhibit 58: CA Technologies:- Segment focus
  • Exhibit 59: CA Technologies: Key offerings
  • Exhibit 60: HPE: Overview
  • Exhibit 61: HPE: Business segments
  • Exhibit 62: HPE: Organizational developments
  • Exhibit 63: HPE: Geographic focus
  • Exhibit 64: HPE: Segment focus
  • Exhibit 65: HPE: Key offerings
  • Exhibit 66: Ivanti: Overview
  • Exhibit 67: Ivanti: Business segments
  • Exhibit 68: Ivanti: Organizational developments
  • Exhibit 69: Ivanti: Key offerings
  • Exhibit 70: ServiceNow: Overview
  • Exhibit 71: ServiceNow: Business segments
  • Exhibit 72: ServiceNow: Organizational developments
  • Exhibit 73: ServiceNow: Geographic focus
  • Exhibit 74: ServiceNow: Segment focus
  • Exhibit 75: ServiceNow: Key offerings
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