PUBLISHER: Fortune Business Insights Pvt. Ltd. | PRODUCT CODE: 1933253
PUBLISHER: Fortune Business Insights Pvt. Ltd. | PRODUCT CODE: 1933253
The global IT services market is witnessing robust growth, driven by rapid digital transformation, cloud adoption, and increasing cybersecurity needs across industries. According to Fortune Business Insights, the global IT services market size was valued at USD 1.43 trillion in 2025 and is projected to grow from USD 1.52 trillion in 2026 to USD 2.64 trillion by 2034, exhibiting a CAGR of 7.10% during the forecast period. North America dominated the market with a 41% share in 2025, supported by strong technological infrastructure and high enterprise IT spending.
IT services include managed services, cloud services, network services, software development and maintenance, security services, and consulting services. Enterprises across sectors are adopting automation, cloud platforms, and digital tools to enhance efficiency, driving sustained demand for IT service providers. As per a VrinSoft survey, 9 out of 10 organizations increased their IT budgets in 2025, reflecting strong confidence in digital investments.
Impact of Generative AI on IT Services
Generative AI is transforming the IT services landscape by automating repetitive and time-consuming tasks such as software testing, system monitoring, troubleshooting, and coding. AI-powered tools enable faster software development through automated code generation, bug fixing, and documentation, significantly reducing development cycles and costs.
Generative AI is also reshaping workforce dynamics. While automation reduces dependency on manual tasks, it increases demand for skilled professionals capable of managing AI-driven systems and focusing on strategic decision-making. This shift emphasizes continuous upskilling and reskilling across IT service organizations.
IT Services Market Trends
A major trend shaping the market is the growing adoption of green IT services. The IT sector accounts for 2%-4% of global CO2 emissions, and data centers consumed nearly 1% of global electricity in 2023, a figure expected to triple by 2030. Organizations are increasingly adopting renewable-powered data centers, energy-efficient hardware, and low-carbon cloud solutions to meet net-zero targets set for 2030 or 2050.
Green IT services leverage advanced technologies such as AI and IoT to optimize resource utilization and reduce environmental impact, thereby supporting sustainable digital growth.
Market Dynamics
Market Drivers
The increasing adoption of cloud computing is a major growth driver. Cloud services enable businesses to reduce capital expenditure, improve disaster recovery, and enhance operational flexibility. Hybrid and multi-cloud strategies are gaining traction due to their ability to optimize costs and improve performance. Industry experts predict cloud computing will be essential for business competitiveness by 2028.
Market Restraints
High implementation and maintenance costs remain a key restraint. Enterprise-scale IT systems require significant investments in infrastructure, skilled personnel, continuous updates, and system optimization, which can strain operational budgets, especially for smaller organizations.
Market Opportunities
5G technology integration with cloud platforms presents significant growth opportunities. The combination of 5G and cloud enhances speed, latency, and scalability for cloud-dependent industries. Companies such as Ericsson and Intel are integrating 5G with SaaS, PaaS, and IaaS models to enable faster deployment and efficient network virtualization. According to GSMA, 5G adoption in 2025 is expected to grow rapidly in developed Asia Pacific countries following North America.
By service type, managed services dominated the market with a 22.97% share in 2026, driven by enterprise demand for streamlined IT operations. Consulting services are expected to grow at the highest CAGR due to rising regulatory complexity and digital optimization needs.
By enterprise type, large enterprises captured 55.76% market share in 2026, driven by cloud-first strategies and cybersecurity investments. SMEs are expected to grow at the highest CAGR of 8.69%, supported by subscription-based IT service models.
By industry, IT & telecom dominated the market with an 18.05% share in 2026, while healthcare is expected to register the highest CAGR of 11.95%, driven by telehealth and digital health adoption.
North America led the market with a value of USD 0.58 trillion in 2025 and USD 0.62 trillion in 2026, driven by high cybersecurity demand and remote working trends. Asia Pacific is expected to grow at the highest CAGR, reaching USD 0.31 trillion in 2025, supported by initiatives such as Digital India and China's Five-Year Plan. Europe accounted for USD 0.33 trillion in 2025, driven by strong investments in digital infrastructure.
Competitive Landscape and Investments
Key players such as AWS, IBM, Microsoft, Accenture, TCS, Infosys, and Wipro are focusing on mergers, acquisitions, and partnerships to expand cloud, AI, and cybersecurity capabilities. Rising M&A activity, especially in managed services, is attracting strong private equity interest.
Conclusion
The global IT services market is set to experience sustained growth through 2034, driven by increasing digital transformation initiatives, cloud adoption, and rising cybersecurity concerns across industries. The integration of generative AI, green IT services, and 5G-enabled cloud platforms is significantly reshaping service delivery models and operational efficiency.
While high implementation and maintenance costs pose challenges, continuous innovation, flexible service models, and growing enterprise IT budgets are expected to mitigate these limitations. With strong regional growth, expanding application areas, and strategic investments by key market players, the IT services market is well-positioned to maintain steady expansion throughout the forecast period.
Segmentation Service Type, Enterprise Type, Industry, and Region
Segmentation By Service Type
By Enterprise Type
By Industry
By Region
Companies Profiled in the Report * Amazon Web Services (U.S.)