The Indonesia courier, express, and parcel (CEP) market size is estimated at USD 5.79 billion in 2024. It is expected to reach USD 8.88 billion by 2029, registering a CAGR of 8.96% during the forecast period (2024-2029).
Key Highlights
- The market is driven by the growth in e-commerce in the country. Furthermore, the market is driven by technological developments like Logistics 4.0.
- With the world's fourth-largest population and excellent growth potential, Indonesia is a key market in the global scenario. The Indonesian CEP market is at an infant stage with many opportunities for the industry. With rapid regional and global economic integration, local businesses are continually seeking logistics and courier services that can provide direct access to local and international markets.
- The courier, express, and parcel (CEP) market in Indonesia is growing rapidly in line with the country's e-commerce sector, generating significant revenues for the industry. The explosive growth of the country's e-commerce sector presents both opportunities and challenges for online retailers and logistics players. While the growth of e-commerce is the major driver for the CEP business, the rising demand for perishables and the growth of the country's life sciences sector may also support the growth of express delivery in the future.
- These digital solutions seek to decrease administrative costs, increase logistics efficiency, and do away with the expense of sending physical papers across international boundaries. The transition to digital-based logistics is urgently required, according to Indonesia's Ministry of Industry, given social trends and adjustments in corporate practice in the digital age. Based on the Logistics 4.0 platform, supply chain management and logistics will undergo a transition that will change how data is exchanged throughout logistics ecosystems, making it more effective.
- Logistics 4.0 will also improve ecosystem collaboration, workflow trust among organizations, and the validity and immutability of digital documents. Indonesia's Ministry of Industry wants to develop Indonesia's Logistics 4.0 platform based on blockchain, cloud, big data, and the Internet of Things and is hoping that stakeholders in the logistics ecosystem will work together to make this happen (IoT). This will contribute to an increase in the efficient flow of digital information as well as the flow of goods and services, money, and other resources.
Indonesia CEP Market Trends
E-commerce growth is driving the CEP market in Indonesia
- Indonesia is a potential e-commerce industry in Asia-Pacific, with several local and international players competing. The growth of e-commerce has opened up opportunities for many logistics companies to provide delivery services. E-commerce is rapidly growing in the country, driven by the growth of information and communication technology, the rising middle-class population, and smartphone penetration.
- For instance, JNE Express, one of the leading courier companies in the country, has captured a big opportunity in an e-commerce business, which accounts for almost 60-70% of its shipments. Digitization is also enabling consumers to reach the global markets, promoting cross-border e-commerce and driving the international CEP market.
- With Indonesia's e-commerce market standing at USD 53.8 billion in revenue in 2022, it is currently an e-commerce hotbed in Southeast Asia. This industry is witnessing lots of investment and has great potential to continue being one of the biggest e-commerce economies in Southeast Asia. Additionally, companies are optimistic about the government's commitment to improve infrastructure. A survey from the Institute of Southeast Asian Studies in Singapore estimates that 138 million Indonesians, or about half of the population, shop online.
- The e-commerce industry accounts for the value of the entire digital economy at 72%. Only 25% of online purchases are international, but analysts predict that the market for products from other nations will grow. 31% of Indonesia's e-commerce income comes from the fashion sector. Following food and personal care at 16% are toys and hobbies at 16%, furniture and appliances at 14%, and electronics and media at 23%, in that order. JD.id, a retailer, is Indonesia's largest online retailer, with a current revenue of USD 2.3 billion. The second site, a marketplace called Shopee.co.id, had sales of USD 390 million. A "parenting platform" that combines business, Orami.co.id, posted revenue of USD 295 million.
Growth in the Manufacturing and Automotive Industry is Spurring the Market Growth
- The growth in the manufacturing sector is expected to boost the demand for express delivery and logistics services. The express deliveries of industrial products are vital in avoiding stock shortages. The government has ambitious plans to propel the country into the top ten biggest economies in the world by 2030, with manufacturing at the heart of this goal. The main areas of production include textiles and garments, food and beverages (F&B), electronics, automotive, and chemicals, with the majority of manufacturers in this sector comprising micro, small, or medium-sized enterprises.
- Amid the uncertain global economic situation, Indonesia's investment was valued at some USD 23.4 billion in the manufacturing sector in the period of January-September 2022. Based on data from the Indonesian Ministry of Investment, the manufacturing sector contributed 40.9 percent to the total of Indonesia's investment, which amounted to some 57.3 billion dollars during the period. Cumulatively, the investment in Indonesia grew by 35.3 percent (year-on-year), reaching 74.4 percent of the 2022 target of about USD 77.1 billion as of the end of the third quarter.
- The realization of the domestic investment in the manufacturing sector was some 6.7 billion dollars, with the food industry becoming the largest contributor, contributing some 2.4 billion dollars or 9.2 percent of the total domestic investments, some USD 26.5 billion. As for the foreign investment, the realization in the manufacturing sector reached about USD 16.7 billion.
- The largest contributor was the industry of basic metals, metal products, and non-machinery and non-machinery equipment, contributing almost USD 8.5 billion or 25.3 percent of the total foreign investments at some USD 30.8 billion.
Indonesia CEP Industry Overview
The Indonesian CEP market is slightly consolidated and is dominated by long-established players, such as JNE Express, Pos Indonesia, and DHL. Other significant players in the market include TIKI, Pandu Logistics, Pahala Express, SAP Express, etc. Technology has become important for companies to increase their efficiency and to attract customers in this era of Industrial Revolution 4.0. For example, Pos Indonesia is conducting trials with robots to chat without voice support. J&T Express is another example of a company that has expanded rapidly in the past three years. A lot of delivery companies that are online-based or employing high technology are entering the market, offering faster delivery services and presenting strong competition to conventional players.
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