PUBLISHER: IMARC | PRODUCT CODE: 1941349
PUBLISHER: IMARC | PRODUCT CODE: 1941349
The global e-commerce market size reached USD 33.8 Trillion in 2025. Looking forward, IMARC Group expects the market to reach USD 243.4 Trillion by 2034, exhibiting a growth rate (CAGR) of 24.54% during 2026-2034. Rising demand for AI-driven capabilities, growing cross-border trade opportunities, and advancements in secure digital payment systems, along with the push for a smoother shopping journey and more convenient online buying, are fueling e-commerce market growth.
Artificial Intelligence (AI)-Powered Features
AI-driven insights are helping improve the sales experience by making it more enjoyable for customers and offering clearer visibility into market trends. One notable development is the growing use of virtual fitting rooms, which depend on AI algorithms to refine fit accuracy and enhance the shopping process. As per e-commerce market forecast, these fitting rooms give users a more interactive experience by letting them see how clothes might look on them before buying. Many online retailers are adopting this feature as it helps lower product return rates and reduces related expenses. For instance, in 2023, Zalando, a leading European online platform for fashion and lifestyle, introduced its virtual fitting room for millions of customers in which they can create a 3D avatar by entering their height, weight, and gender to see how different sizes from various brands would fit them.
Global E-Commerce Growth Driven by Internet Access and Logistics Expansion
As per the IMARC Group's report, the global smartphones market reached 1,468.4 Million Units in 2023. The extended reach of high-speed internet connections, smartphone proliferation, and the increasing availability of digital payment solutions are making it substantially more attainable for individuals across the globe to shop from international e-commerce platforms, thus contributing to the market's expansion. The e-commerce market statistics are also driven by the globalization of supply chains that make it much easier for any business to source products and components from different parts of the world, offering consumers a much broader range of products, often at competitive costs. More third-party logistics providers are emerging, and their prevalence is significantly shortening the shipping and delivery process, so it is already much easier, quicker, and cheaper to accomplish a cross-border order than before. The growing presence of quick commerce services is further speeding up deliveries and meeting consumer expectations for faster fulfillment. The market has been bolstered by the consumption boom attributable to the COVID-19 pandemic, as the transfer to online shopping was accelerating, and the e-commerce demand for services was intensifying progressively.
Changing Consumer Behavior Favoring Online Shopping
Shoppers are steadily moving toward digital platforms, valuing the ease, speed, and accessibility they offer. This shift is reshaping the retail landscape, with online channels gaining ground over physical stores in many regions. The ability to browse a wide range of products, compare prices, and complete purchases from anywhere has made e-commerce the preferred choice for a growing segment of consumers. Mobile apps, personalized recommendations, and flexible delivery options further enhance this appeal. At the same time, some traditional brick-and-mortar stores are experiencing reduced foot traffic as buyers opt for the convenience of shopping from home. The rise of features like same-day delivery, easy returns, and customer reviews also plays a key role in encouraging this behavioral change. As digital habits solidify, businesses are adapting by expanding their online presence and investing in technology to meet evolving consumer expectations.
Omnichannel Integration Enhancing Customer Experience
Companies are blending their physical and digital operations to offer smoother, more connected shopping experiences. This approach allows customers to move easily between in-store and online interactions, whether it's browsing online and picking up in-store, checking product availability on mobile, or returning online purchases at physical locations. These integrated experiences improve convenience and build stronger brand loyalty. Retailers adopting omnichannel strategies are better positioned to meet changing consumer habits, offering flexibility without compromising service quality. This alignment of touchpoints is helping fuel further growth in e-commerce.
Mobile Commerce Boosted by Secure Digital Payments
Widespread use of secure digital systems and strong user trust are fueling the growth of mobile commerce, enabling customers to make purchases through apps, digital wallets, and contactless options. Progress in encryption, multi-factor authentication, and strict security protocols continues to strengthen this trend. Many users now feel safe entering their payment information online. The convenience of secure mobile payments is helping drive higher sales on e-commerce platforms. These solutions also simplify international transactions, making cross-border purchases quicker and easier. Additionally, the rise of social commerce, through shoppable content on platforms like Instagram and TikTok Shop, is blending social engagement with seamless purchasing, further accelerating the expansion of mobile-driven e-commerce. The IMARC Group's report shows that the global m-commerce market is expected to reach US$ 12,665.8 Billion by 2032.
Home appliances hold the largest share of the market
The home appliances segment is supported by the expanding growth of online shopping. Shoppers can access, review, and purchase home appliances from the comfort of their locations, thus reducing the need for customers to personally browse the stores. Because of the growing range of opportunities available through accessible mobile apps and easy-to-use websites, people may choose a product with a single search, and key players can leverage their information-led purchase behavior to promote market development.
Additionally, as individuals become more reliant on technology to live their lives, it also increases their exposure to it. Along with this, modern households depend on a several appliances, from smart refrigerators to advanced washing machines and smart speakers, thus propelling the market growth. As a result, consumers looking for these kinds of products online, where they can find several options and competitive prices, helping them make informed choices.
Business-to-business presently accounts for the largest market share
B2B e-commerce involves commercial transactions between businesses through a digital platform, in which the business exchanges goods, services, or information. B2B e-commerce is becoming increasingly common due to several reasons. B2B transactions typically involve bulk orders and standardized products which simplifies the purchase process and lowers operational costs. As per the International trade administration report, the global B2B ecommerce market is anticipated to reach US$ 36 trillion by 2026.
Furthermore, B2B e-commerce is the most convenient e-commerce type. Any company can get online access to the global business-to-business online platform without the need for geographic specifications. This ensures easy access to the market and increasing sales and extensiveness, thus representing another major growth-inducing factor. Additionally, B2B e-commerce contributes to transparency and fact-base decision-making. It provides multicriteria appraisal and reporting of purchase and suppliers' operation that enables the opportunity to make economically acceptable choices and improve business relations and long-term production alliances in the industry.
Asia pacific exhibits a clear dominance in the market
The market research report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, Asia Pacific accounted for the largest market share.
The Asia Pacific market is driven by rapid urbanization and rising disposable income of individuals. The State Council report of 2022 claims that China's urbanization rate of permanent residence hit 64.72% in 2021. As more individuals in the region are migrating to urban areas and experience an increase in disposable income, the demand for online shopping is influencing the market growth. It is capitalizing on this trend, offering various products and services tailored to the preferences of the local consumer base.
In addition, numerous improvements in mobile technology, rapid rise of smartphone usage, and the availability of inexpensive mobile data plans are enabling several people to shop online with ease in less accessible locations. Moreover, Alibaba, JD.com, Amazon, and other businesses are investing heavily in the region, spurring innovation, and creating a dynamic marketplace for buyers, thus creating a positive market outlook.
The main players of the industry are focusing on the implementation of different strategies to reinforce their positions and lead the market. They are broadening their product lines not only in e-commerce but also in segments such as cloud computing, streaming services, and healthcare which help to reduce their dependence in the market. Apart from that, e-commerce companies are creating efficient and competent logistics and fulfilment networks including the investments in warehouses, delivery infrastructure, and last-mile delivery solutions. Besides this, companies are investing in advanced technology, such as artificial intelligence (AI), machine learning, data analytics, and automation among others to improve customers' experiences, supply chain management, and product recommendations that in turn boost sales and customer loyalty. For instance, in 2022, Groupon, an American global e-commerce marketplace streamlined its technology platform and embraced automation to accelerate its pace of product development and support better customer and merchant experiences.
The market research report has provided a comprehensive analysis of the competitive landscape in the market. Detailed profiles of all major companies have also been provided. Some of the key players in the market include: